Shipping & Delivery

Nielsen is committed to delivering your luxury purchase safely and swiftly, wherever you are in the world.

Domestic Shipping (United States)

• Standard Shipping (5-7 business days) — Complimentary on all orders
• Expedited Shipping (2-3 business days) — Available at checkout
• Overnight Shipping — Available on select items; contact us for arrangements

International Shipping

• We ship worldwide to over 50 countries
• All international orders are fully insured and tracked
• Duties and taxes are the responsibility of the recipient and vary by destination country
• Estimated delivery: 5-10 business days depending on destination

Packaging

Every Nielsen purchase is carefully packed in our signature protective packaging to ensure your item arrives in perfect condition. High-value items are shipped via insured courier with signature required.

Returns

We accept returns within 7 days of delivery for items that are not as described. Items must be returned in the same condition as received. Please contact us before initiating a return.